Privacy Policy
Last updated: July 2026
1. Information We Collect
We collect personal information that you provide to us directly when you fill out contact/enquiry forms, initiate callback requests, or register for courses on our website. This information may include:
- Full Name
- Contact Details (Email Address, Mobile/WhatsApp Phone Number)
- Professional Information (Dental specialization or clinics)
- Course interests and enquiry messages
2. How We Use Your Information
We process your information to fulfill our service commitments, including:
- Contacting you via WhatsApp or Email to respond to callback requests.
- Managing your course enrollments and batch communication.
- Processing secure payments via our merchant gateways (e.g. Razorpay).
- Sending critical updates regarding schedule changes or syllabus enhancements.
3. Data Storage & Security
Your personal details are stored securely within our local server databases. We use SSL encryption to safeguard all transmission of sensitive user data. While we implement standard industry precautions, no electronic transmission can be guaranteed as 100% secure.
4. Third-Party Services
We do not sell, trade, or rent your personal identification information to other parties. We only share data with trusted third parties to run our platform, specifically:
- Razorpay: To process course transaction fees securely. Payment cards and banking details are captured directly by Razorpay's encrypted API.
- WhatsApp: To trigger course redirect actions and direct messaging.
5. Cookies
Our website may use functional cookies to enhance browsing experiences (e.g. tracking dark mode theme states). You can disable cookies inside your web browser configuration, though some platform features may cease to render correctly.
6. Contacting Us
If you have any questions about this Privacy Policy, please email us at info@cpexdental.com.